Privacy Policy
Last updated: May 2025
Universal Certification and Services (UCS) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, company name, and details about your certification requirements when you submit an enquiry or contact form. We may also collect technical information such as your IP address, browser type, and pages visited when you use our website.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide ISO certification and related services, send you proposals and service updates, improve our website and services, and comply with our legal obligations. We will not sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage and Security
Your information is stored securely on our systems and protected by industry-standard security measures. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our site.
Third-Party Services
We may use third-party services (such as analytics or communication tools) that collect and process data on our behalf. These services are bound by their own privacy policies and are prohibited from using your data for any purpose other than providing services to us.
Your Rights
Under Australian privacy law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights or to raise a privacy concern, please contact us at info@ucsiso.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@ucsiso.com or call +61 460 766 472.