ISO 22320:2018
Security and resilience — Emergency management — Guidelines for incident management
ISO 22320 Incident Management Assessment in Australia
ISO 22320:2018 provides guidance for incident management, covering incident command, coordination, and communication. UCS assesses your incident management arrangements against the standard and gives you a written report of the findings.
Why It Matters
Benefits of ISO 22320:2018
ISO 22320:2018 builds the emergency response capability your organisation needs to protect people and maintain operations.
Enhanced Emergency Response
Build structured, coordinated emergency response capability that minimises impact and protects people and assets.
Demonstrate Preparedness
Show regulators, clients, and the community that your organisation is prepared to respond effectively to emergencies.
International Best Practice
ISO 22320:2018 aligns with international emergency management standards recognised by governments worldwide.
Improved Coordination
Clear command structures and communication protocols enable faster, better-coordinated responses to incidents.
Protect People & Communities
Structured emergency plans and trained response teams reduce harm to workers, communities, and the environment.
Regulatory Compliance
Meet emergency management regulatory obligations for critical infrastructure, mining, healthcare, and other regulated sectors.
What It Covers
Key Requirements of ISO 22320:2018
ISO 22320:2018 covers the full emergency management cycle — from preparedness and planning through response, coordination, and post-incident review.
Industries
Who Needs ISO 22320:2018?
ISO 22320:2018 is essential for organisations with significant emergency response obligations or that operate in high-hazard environments, including:
Simple & Clear
Our Certification Process
UCS follows the same structured process for every engagement, from an ISO 22320:2018 assessment through to certification of the standards that carry requirements, such as ISO 22301:2019.
Application
Submit your application to initiate the certification process.
Certification Agreement
A formal agreement will be shared for your review and signature prior to commencement.
Stage 1 Audit
A thorough review of your documentation, processes, and overall readiness against the applicable standard.
Stage 1 Audit Report
A detailed report outlining findings, observations, and recommended actions will be shared with you.
Stage 2 Audit
An on-site or remote assessment evaluating the implementation, effectiveness, and conformity of your management system.
Final Report & Certification
Upon completion of the Stage 2 audit, a comprehensive report will be issued. Any identified nonconformities must be addressed before certification is formally granted.
Pricing
How Much Does an ISO 22320 Assessment Cost in Australia?
ISO 22320:2018 certification costs vary based on your organisation's size and complexity. UCS provides transparent, competitive quotes — no hidden fees, no surprises.
Nationwide Service
ISO 22320:2018 Across Australia
UCS assesses incident management arrangements against ISO 22320:2018 for businesses in every major Australian city and regional areas nationwide.
FAQ
ISO 22320:2018 Common Questions
Answers to the most common questions about ISO 22320:2018 in Australia.
What is ISO 22320:2018?
ISO 22320:2018 is the international guidance standard for incident management, covering incident command, coordination, and communication. It provides organisations with a structured approach for responding effectively to emergencies, from preparedness through to post-incident review. UCS assesses your incident management arrangements against the standard and gives you a written report of the findings.
How much does an ISO 22320 assessment cost in Australia?
Assessment costs vary based on your organisation's scope and emergency response complexity. A wider scope or more sites means more audit time, which is the main driver of the price. UCS provides transparent, competitive quotes within 3–4 hours of your inquiry, with no hidden fees.
What does UCS do for ISO 22320:2018?
ISO 22320:2018 provides guidance for incident management. UCS assesses your incident management arrangements against the standard and gives you a written report of the findings. Organisations that also want a certified management system usually pair this with ISO 22301:2019 for business continuity, and the incident management work feeds directly into that audit.
What is the difference between ISO 22320 and ISO 22301?
ISO 22320:2018 covers emergency management and incident response — the immediate operational response to an emergency event. ISO 22301:2019 covers business continuity management — maintaining or rapidly resuming critical business functions after a disruption. Together they provide complete organisational resilience, and many organisations implement both standards.
Is ISO 22320 required for Australian mining companies?
ISO 22320:2018 is increasingly required or strongly recommended for mining operations in WA, QLD, and NSW as part of emergency preparedness obligations under state safety legislation. It provides mining companies with a recognised, internationally aligned emergency management structure that meets regulator expectations.
Who benefits from ISO 22320:2018 in Australia?
Organisations with significant emergency response obligations, including mining and resources companies, oil and gas operators, hospitals and healthcare facilities, emergency services, government agencies, utilities, and critical infrastructure operators. UCS can assess your incident management arrangements and set out what the standard expects.
Often Certified Together
Related Certifications
Many Australian businesses pair this standard with one of the certifications below.
Ready to Assess Your Incident Management?
Contact our team for a free assessment and a tailored quote for an ISO 22320:2018 incident management assessment.