ISO 29993:2017
Learning Services Outside Formal Education
The international quality standard for training providers and RTOs. UCS is Australia's accredited ISO 29993:2017 certification body — helping learning organisations demonstrate quality, win contracts, and deliver better outcomes for learners nationwide.
Why Certify
Benefits of ISO 29993:2017 Certification
ISO 29993:2017 delivers measurable benefits for training organisations — from enhanced credibility to improved learner outcomes across Australia.
Demonstrate Learning Quality
Signal to learners, employers, and regulators that your training services meet internationally recognised quality standards.
Improve Learner Outcomes
Systematic processes for learning design, delivery, and evaluation drive consistently better outcomes for participants.
Win Government & Corporate Contracts
ISO 29993 certification strengthens your credibility for government-funded training contracts and corporate partnerships.
International Recognition
Demonstrate compliance with global learning service standards, opening doors to international learners and partnerships.
Reduce Compliance Risk
Formalise processes and documentation to meet ASQA, state training authority, and regulatory compliance requirements more effectively.
Enhance Learner Satisfaction
Structured feedback and continual improvement processes ensure learner satisfaction remains high across all programs.
What It Covers
Key Requirements of ISO 29993:2017
ISO 29993:2017 requires learning service providers to establish systematic processes covering the full learning service lifecycle.
Industries
Who Needs ISO 29993:2017?
ISO 29993:2017 is designed for any organisation providing learning services outside formal education in Australia:
Simple & Clear
Our ISO 29993:2017 Certification Process
A structured, transparent process — designed to get your Australian training organisation certified efficiently.
Application
Submit your application to initiate the certification process.
Certification Agreement
A formal agreement will be shared for your review and signature prior to commencement.
Stage 1 Audit
A thorough review of your documentation, processes, and overall readiness against the applicable standard.
Stage 1 Audit Report
A detailed report outlining findings, observations, and recommended actions will be shared with you.
Stage 2 Audit
An on-site or remote assessment evaluating the implementation, effectiveness, and conformity of your management system.
Final Report & Certification
Upon completion of the Stage 2 audit, a comprehensive report will be issued. Any identified nonconformities must be addressed before certification is formally granted.
Pricing
How Much Does ISO 29993 Certification Cost in Australia?
Costs vary depending on your organisation size and training scope. UCS provides transparent, competitive quotes — no hidden fees.
Nationwide Service
ISO 29993 Certification Across Australia
UCS provides accredited ISO 29993:2017 certification to training organisations in every major Australian city and nationwide.
FAQ
ISO 29993 Certification — Common Questions
Answers to the most common questions about ISO 29993:2017 learning services certification in Australia.
What is ISO 29993:2017 certification?
ISO 29993:2017 specifies requirements for learning services provided outside formal education. It covers all aspects of non-formal learning service provision, including needs analysis, design, delivery, and evaluation. It is the international quality standard for training providers, RTOs, and vocational education organisations.
How does ISO 29993 differ from ASQA registration?
ASQA registration is a regulatory requirement for RTOs operating in Australia under the Standards for Registered Training Organisations. ISO 29993:2017 is an internationally recognised quality standard that complements ASQA compliance by demonstrating a systematic, learner-centred approach to service quality — going beyond minimum compliance requirements.
How much does ISO 29993 certification cost in Australia?
Costs vary based on your organisation's size, number of programs, trainers, and operational locations. UCS provides transparent, competitive quotes within 3–4 hours of your inquiry — with no hidden fees. Contact us for a free quote tailored to your Australian training organisation.
Is ISO 29993 relevant for online and eLearning providers?
Yes — ISO 29993:2017 applies to all forms of learning services outside formal education, including online and blended learning providers. It covers the quality of learning design, delivery mechanisms, learner support, and evaluation regardless of the mode of delivery.
How long does ISO 29993 certification take?
Most Australian training organisations can achieve ISO 29993:2017 certification within 7–10 days through the UCS process, depending on readiness. Organisations with documented processes and learner management systems in place typically progress faster.
How long is an ISO 29993 certificate valid?
An ISO 29993:2017 certificate issued by UCS is valid for 3 years. Annual surveillance audits are conducted to ensure your learning services management system remains compliant and continues to improve.
Often Certified Together
Related Certifications
Many Australian businesses pair this standard with one of the certifications below.
Ready to Get ISO 29993:2017 Certified?
Contact our team today for a free assessment and quote. Demonstrate quality learning services and win more contracts across Australia.